Privacy Policy

Effective Date: January 1, 2023

BonneSante ("we," "us," or "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and secure the personal information you provide to us. It also describes your rights and choices regarding your personal information. By using our services and providing your personal information, you consent to the terms of this Privacy Policy.

  1. Collection of Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, mailing address, or phone number.
  • Business Information: Company name, company size, and business type.
  • Additional Information: Any other personal information you voluntarily provide to us.
  1. Use of Personal Information

We use the personal information we collect from you for the following purposes:

  • Providing and improving our services to you.
  • Responding to your inquiries and providing customer support.
  • Sending you promotional and marketing communications.
  • Assessing the needs of your business and suggesting suitable products or services.
  • Administering your account and processing transactions.
  • Complying with legal obligations and protecting our rights.
  1. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for commercial purposes, except as described in this Privacy Policy or with your consent. We may share your personal information with:

  • Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These service providers are bound by contractual obligations to maintain the confidentiality and security of your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
  • Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.
  1. Your Rights under GDPR

Under GDPR, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
  • Rights in Relation to Automated Decision Making and Profiling: You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
  1. Security and Retention of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. These technologies may collect information about your usage patterns and preferences. You can choose to disable or delete cookies through your browser settings, but please note that some features of our services may not function properly without cookies.

  1. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by BonneSante. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

  1. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you a notification. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Email: admin@bonnesante.com

Postal Address: BonneSante 200-5050 Kingsway Burnaby, BC V5H 4C2 Canada

We will respond to your inquiries and requests in a timely manner.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.